Just a few months after the launch of the new version of ZenCRM, ZenShare’s Customer Relationship Management module is proving to be up to expectations.

Two well-known and important Italian multinational companies, operating in the fashion and chemical sectors, have adopted the ZenCRM platform for Customer Relationship Management globally.

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Zen CRM successfully entered the world of education, providing valuable support to the Marketing and Sales departments.

ZenCRM turns out to be a valuable tool for daily work for the organization of the entire flow of sales for training projects, and the development of new business (acquisition of new prospects) thanks to its tools of marketing automation.

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ZenShare enters the world of specialized publishing the Italian subsidiary of Forum Media with the management service of electronic invoicing for public procurement.

In particular, the solution is in cloud, and provides the:
– acquisition of  invoices in XML format by the customer
– validation and correctness checking of  XML file
– digital signatures on XML
-sending to Sogei, (the  general society authorized by Ministry of Economy and Finance for the interchange of electronic invoicing )
– management of results and notifications
– digital preservation of electronic invoices

Hascon Filtration srl, specialized in the production of small and medium filtration systems, found in ZenCRM the best tool to optimize and develop the management of the business.

The presence of a dual-channel sales, both direct and indirect, the need to manage and consolidate both domestic and foreign customers and the opening of new foreign markets have led the company to adopt a customer realtionship management software and a new and more efficient way of working for the sales department.

The benefits derived from ZenCRM:

• a regular monitoring of customers and prospects and the various steps of the sales cycle;
• the ability to track the origin of new and potential customers ;
• the constant monitoring of the company income;
• the planning and automation of marketing activities

ZenCRM proved once again to be an ideal ally for the growth of a company that wants an efficient management of customer relationships and a strategic approach to marketing activities.

ECItalia, italian leader for the integrated management of energy data, was able to improve business development and optimize its business process by selecting ZenCRM.

In a business scenario focused on consulting in the field of energy management and data integration, ECItalia chooses to support its relationship with customers (both current and potential) adopting ZenCRM.

The ongoing “dialogue” which characterizes the relationship of long-term partnership (between customer ans partners) tracks its basic steps (communications, meetings, documentation, cheap and contracts) within ZenCRM, granting control over  daily activities and supervision on long-term trend.

Talent S.r.l, e-learning Italian company specialized in solutions for online training customized, operating both domestic and international markets, improved internal efficiency and the quality of communication with their customers through the use of ZenCRM.
The choice was made with particular attention to the strategic development of the business, through the use of all the tools offered by the platform:
– an efficient marketing automation
– the management area of business proposals
– an accurate monitoring of the administrative steps (management of contracts and billing).

The main benefits obtained from the adoption of ZenCRM:
– a better quality of information
– higher productivity in the areas of marketing and sales
– increased efficiency of the business.

Action Consult, consulting firm with a long management experience and specialized in the developing strategies to increase competitiveness of small and medium enterprises, has chosen to adopt ZenCRM as an effective tool todevelopment their business.

Marketing tools and the management of leads provided by the CRM platform facilitated the management of prospects and, above all, improved marketing activities as a whole. Thanks to the possibility to configure the various features of the profiles, ZenCRM allows a much more sophisticated segmentation of the leads.

This made it possible to send massive email campaigns targeted on specific clusters ( i.e. classified by revenue, economic sector, geographic location, number of employees etc.)

Founded in 1973, Citra Wines brings together nine experienced wineries, all located in the Abruzzo region, and it is present with its wines in 50 countries, in the luxurious restaurants from Manhattan to Beverly Hills, in Asia as well as in Australia, throughout Europe, in Canada, Japan, Venezuela, Russia, China.

Along with Casal Thaulero, other prestigious and award-winning wine cellar that holds the record in Abruzzo for first having bottled DOC wines , Citra Wines has chosen ZenCRM as its Customer Relationship Management, with a view to a policy of continuous improvement of the performances for the management of prospects and customers.

In particular, ZenCRM offered the opportunity to define more efficiently the daily business activities, along with the prospect of being able to define strategies for medium and long term.

Some features have been particularly important in helping to shift the choice on ZenCRM. In particular, reference is made to the possibility to manage in a complete wayall the sampling and the possibility of having full reports of visits made to the customers.

Last but not least, the integration with TeamSystem, the administration/accountancy software already present within the company, which made it possible to read the information about customers and revenue at any time and from anywhere in the world.