Interzen Consulting was included in the list of qualified SaaS (Software as a Service) service providers of the Public Administration.
ZenDMS, the IT protocol, document management and workflow solution that is part of the ZenShare Suite, has become part of Agid’s Cloud Marketplace, the platform that exhibits services and infrastructures qualified by AgID (Agency for Digital Italy).
Within the catalog, each service is accompanied by a technical sheet containing the technical characteristics, the cost model and the service levels declared by the supplier at the time of qualification.
The process was triggered on 7 October 2019 with the submission of the qualification request to the AgID and entailed compliance with specific procedures in implementation of the “Three-year Plan for IT in the Public Administration 2017 – 2019” (Prime Ministerial Decree of 31 May 2017 ) aimed at ascertaining the possession of the necessary and mandatory requirements for the provision of services to the Public Administration:
• application security
• the availability of adequate technical support for the customer
• the transparency and availability of detailed and updated information on the provision of the service and the export of data
• the availability of monitoring tools
• a minimum set of mandatory guaranteed service levels
• data protection and portability at all stages of supply advancement
• interoperability through appropriate APIs
• the exportability of one’s data in an interoperable format to another platform, to reduce the risk of the PA’s exclusive dependence on the supplier (lock in)
The goal is to guarantee public administrations the adoption of homogeneous and quality Cloud solutions and services according to the standards set by the AgID as part of the evolution strategy of the PA’s Cloud model.
A new important milestone for Interzen, which officially certifies the compliance, reliability, safety and quality of the services offered to the Public Administration.
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